1,No reason for exchange within 7 days; |
2,Maintenance within 30-90 days for Mens and Womens Style; |
3,Safe payment,100% guaranteed; |
4,Satisfaction,100% guaranteed; |
5,Customer service are available with 24 hours,7 days; |
If you are returning products for exchange/refund, Please read the following attention:
All products sold through this website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this.
Please remember these key points before returning products
1)All products must be post-marked no later than 7 days after you have received your product.
2)The product condition must be BRAND-NEW - this means never worn nor unpacked. Once you have worn your replica watch or jewelry, the exchange/refund policy is void. This also means the plastic wrapping around the band of the watches must be in-tact and not removed.
3)Please insure your return. We are not responsible for lost or damaged products during the shipping process. All shipping costs are not refundable.
4)The product you return is subject to final inspection before your return is processed.
5)Tampered products will also not be exchanged/refunded. This means if the watches have been opened up, or any other parts of the watch have been tampered with.
6)All refunds will be effected after the return product is received and inspected. Refunds will be in full, less shipping & handling charges (non-refundable), and the credit card processing fee charge (non-refundable, if payment was made via credit card).
7)You must email us with a tracking number after your product has been sent out. When we pick up the returns, we will be looking for your tracking number. Packages without tracking numbers emailed to us in advance will be returned to the customer
8)Please note our watches have identifying marks, we only accept our own product for returns, repair, or warranty and we are not responcible for cost of shipping back to you. We only want to sell you good products and do business in a good way.www.swissreplicawatchessu.com; strives for perfection in all aspects of customer service, and we are positive you will be satisfied with our prompt efforts.
9)If you want to exchange your watch just because of your personal idea, not the defect of watch instead, you need to pay the freight we pay to DHL for the shipment back; If you mean to exchange another model , besides the freight, you need to pay a commission, which will be 10% to 30% of the amount of the previous watch. The exchange is only accepted within 7 days and the watch should be without any damage.
10)We disclaim full responsibility for the loss of the parcels caused by logistic agent, express company, customs and carrier. If the parcel get lost during the delivery, half value of the watch will be paid by our side.Provide against any loss caused by the 4 parties, customer shall examine the parcel and take action within 3 days. Complaint exceeding 3 days will be invalid.
Warranty
Satisfaction Guaranteed! FREE Warranty
Since we are so proud and confident about the quality of our products we offer a money back guarantee policy. Upon receiving your watch you have 7 days to inspect your watches. During this inspection period if for any reason you are not satisfied with your item, you may return it in unused and undamaged condition packaged with original packaging. This inspection period also allows you to exchange or upgrade for a different model.
Your satisfaction on this item is absolutely guaranteed! The quality and craftsmanship is always top quality, and we guarantee the value of this product. Here are some important reminders you should know about our return policies. Please read carefully.
If you are returning products for warranty, please read carefully the following attention in advance:
All our top quality replicas enjoy a full 1 year warranty on all manufacturers;
Only manufacturer?s defects are covered under warranty. This does not include intentional damage, or general wear and tear (such as scratches, dents etc). Please make sure that the crown on all watches is always screwed in tight prior to water exposure, so that water damage does not occur
If any of the watches have been tampered with, the warranty is void.
If a manufacturer?s defect appears on the product within 1 week of ordering, we will replace it with a brand new one.
If your product cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same or lesser value
What happens if my watch stops working?
Please note that you take full responsibility for safely shipping the watch back to us. You are responsible for shipping charges one-way, and we will pay shipping charges back to you and the repair cost. If more than 30 days, you are responsible for two-way shipping, We will pay the maintenance costs. No exceptions.
The cost of shipping a watch back to our recommended repair shop is very little compared to what it would cost you to have your watch repaired at a jewelry store in Europe or North America. Keep this in mind before emailing us to complain about the return shipping cost. If you choose to ship your watch using an unreliable method such as general airmail or registered mail, which has no tracking number available, you are 100% liable for anything that happens to the watch during transit, including the package being lost, stolen or taken by customs. Regardless of how much it costs to send it back to us, you are responsible for the cost of getting your watch back to us. Exchange only for the same exact model, NO EXCEPTIONS.
Is there any risk with customs?
When dealing with goods that may potentially violate laws in your country there is always a small risk that postal customs may open your package. From years of experience, shipping thousands of packages using varying methods, I can advise you which methods work best for your area. Customs inspections are entirely random, you may get three or four package, and them. In many cases, customs will simply impose a tax which you must pay when the box is delivered. It should be noted however that in some countries such as Italy and france, if your package is stopped by customs, it may not be delivered.
Be weary of any dealer that “guarantees” delivery. If your order is lost, we will replace it for you, and sent it with another shipping method. If the loss is caused by Chinese customs, 100% value will be paid by us;if the loss is caused by the buyer's customs, 50% of the product's value will be paid in stead.
Upon ordering, I will advise you of the method which works best for your particular country. Pls advise and understand. Thank you for your trust and support.
G.M. Robinson.C
www.swissreplicawatchessu.com
